Maintenance & Inspections

Preserving Value, Ensuring Ease

Your Maintenance Command Center

Turnkey Residential leverages maintenance and inspections to your ultimate advantage, keeping your investment pristine and your tenants smiling. Requests are easily submitted through the portal, and those that cannot be resolved remotely are routed to internal or external resources for dispatch. Every fix is handled with speed and care.

Your Inspection Guardians

Lock in your property’s value and tenant satisfaction with zero stress on your end. Our sharp-eyed inspectors dive in with precision: move-in checks set a pristine baseline, move-out reviews catch wear and tear, and renewal assessments ensure ongoing compliance and care. You’ll get photo-backed reports straight to your inbox, keeping you informed and in control with unmatched ease.

In-House Expertise & Trusted Partners

Our strength lies in our people, and they deliver quality at every turn. Turnkey Residential brings the best of both worlds with our in-house services crew and a handpicked lineup of top-tier vendors, each vetted for excellence and dependability. Whether it’s a quick repair or a complex overhaul, we blend our team’s local expertise with specialized talent to properly escalate issues, handle repairs with precision, and keep your investment in peak condition, effortlessly and flawlessly.

Why It Works for You

We save you time and money by catching issues early and enforcing standards. With 24/7 coverage, your property is protected day and night. Accurate billing and receipts flow monthly through our owner portal, giving you clear visibility and control. With Turnkey Residential, maintenance and inspections aren’t headaches, they’re a tactical advantage for happier tenants, lower vacancies, and a stronger bottom line.

LEARN MORE

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As Your Raleigh Property Manager, We Take Care of Everything.

Marketing

Great advertising attracts great tenants and buyers. We highlight the best that your property has to offer in all of best places to capture attention with proven results.

Tenant Screening

Every applicant is carefully reviewed under our thorough screening process to ensure we're placing qualified, reliable tenants.

Rent Collection

With simple, online, automated rent payments, we make on-time rent collection a breeze. The process is easy for tenants and reliable for owners.

Maintenance

With regular inspections and a responsive maintenance team, we ensure peace of mind for owners and a great experience for tenants.

Financials

With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.

Eviction Protection

In the unfortunate event that a tenant needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected.

Rest Easy Knowing We’ve Got You Covered.

Satisfaction Guarantee

Our business is rooted in relationships above any and all transactions and we believe in a high quality of service and care. We take our partnership seriously and strive to understand and help you achieve your specific investment goals. If, however, for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties. We simply request 30 days to allow for finalized accounting, notifications, and transfer of trust funds. (Listing cancellation fee excluded)

Results Guarantee

With our results guarantee you don’t pay until we provide results! We have enormous confidence in helping you properly prepare the home and accurately price the home for your market. Following this guidance, our leasing efforts are provided with no upfront costs and no payment due until you get a qualified tenant. For you, that means we aggressively market and show your property, screen the tenants, handle all of the paperwork, and much more...all before we get paid anything.

30 Day Rental Guarantee*

This guarantee is your proof of our confidence to perform. In conjunction with our results guarantee, if having followed our guidance in the preparation and pricing of the property, we are unable to lease your home within 30 days we will credit your account for ONE full monthly management fee.

*included in Premium plan

Leasing Guarantee*

We trust the process! If after our in-depth vetting of applicants, we place one of our recommended tenants who does not fulfill at least 9 months of a lease term (annual), we will find you a new tenant at our expense.

*included in Premium plan

Pet Guarantee*

With national estimates that 60-70% of tenants have a pet, this guarantee offers extra peace of mind. For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what is covered by the security deposit.

*included in Premium plan

Eviction Guarantee*

Eviction is a common concern, especially for new landlords or those who operate within a tight margin. This guarantee is intended to provide confidence in our tenant selection processes and display our commitment to your success. Should you have the unfortunate need to evict a tenant vetted and placed by Turnkey Residential, we will cover the cost of a simple, uncontested eviction using our retained, eviction-specific, legal counsel.

*included in Premium plan