Guarantees
Know your property is protected with our guarantees
Satisfaction Guarantee
Our business is rooted in relationships above any and all transactions and we believe in a high quality of service and care. We take our partnership seriously and strive to understand and help you achieve your specific investment goals. If, however, for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties. We simply request 30 days to allow for finalized accounting, notifications, and transfer of trust funds. (Listing cancellation fee excluded)
Results Guarantee
With our results guarantee you don’t pay until we provide results! We have enormous confidence in helping you properly prepare the home and accurately price the home for your market. Following this guidance, our leasing efforts are provided with no upfront costs and no payment due until you get a qualified tenant. For you, that means we aggressively market and show your property, screen the tenants, handle all of the paperwork, and much more...all before we get paid anything.
30 Day Rental Guarantee*
This guarantee is your proof of our confidence to perform. In conjunction with our results guarantee, if having followed our guidance in the preparation and pricing of the property, we are unable to lease your home within 30 days we will credit your account for ONE full monthly management fee.
Leasing Guarantee*
We trust the process! If after our in-depth vetting of applicants, we place one of our recommended tenants who does not fulfill at least 9 months of a lease term (annual), we will find you a new tenant at our expense.
Pet Guarantee*
With national estimates that 60-70% of tenants have a pet, this guarantee offers extra peace of mind. For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what is covered by the security deposit.
Eviction Guarantee*
Eviction is a common concern, especially for new landlords or those who operate within a tight margin. This guarantee is intended to provide confidence in our tenant selection processes and display our commitment to your success. Should you have the unfortunate need to evict a tenant vetted and placed by Turnkey Residential, we will cover the cost of a simple, uncontested eviction using our retained, eviction-specific, legal counsel.
*Guarantee included with Premium Property Management